{"id":2975,"date":"2022-01-24T11:32:28","date_gmt":"2022-01-24T11:32:28","guid":{"rendered":"https:\/\/osoulmodern.com\/suggestions-and-complaints\/"},"modified":"2026-08-11T08:45:39","modified_gmt":"2026-08-11T08:45:39","slug":"suggestions-and-complaints","status":"publish","type":"page","link":"https:\/\/osoulmodern.com\/en\/suggestions-and-complaints\/","title":{"rendered":"Inquiries and Complaints"},"content":{"rendered":"
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Inquiries and Complaints<\/span><\/span><\/h1><\/div><\/div>
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8002448800<\/span><\/span><\/h2>

We welcome your call from 9 am to 5 pm<\/span><\/span><\/h4>
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The complaint is submitted in one of the following ways:<\/span><\/span><\/h4>
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By Phone<\/h4>

8002448800\u200b<\/p>\n<\/div><\/div><\/div>

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Directly<\/h4>

Through one of our branches<\/p>\n<\/div><\/div><\/div>

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Website<\/h4>

www.osoulmodern.com<\/p>\n<\/div><\/div><\/div><\/div><\/div>

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SAMA Cares<\/h4>

www.sama.gov.sa<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

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When submitting a complaint, the following will be taken:<\/h3>\n
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  • Register the complaint in the system.<\/li>\n
  • Provide the customer with the complaint number, the processing period, the method of inquiry and follow-up.<\/li>\n
  • Inform the client of any deficiencies within 3 working days.<\/li>\n
  • Handling the complaint and responding to the customer with the results within 5 working days.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div>

    Inquiries and Complaints Form<\/span><\/h3><\/div><\/div>